Terms and Conditions

Acceptance of these Terms & Conditions

By accessing the Kent’s Kitchen website you are governed by these terms and conditions. We aim to always give you excellent service. If you have received an order with which you are not entirely satisfied, please contact us straight away and we’ll do all we can to put things right. Just email us at getintouch@kentskitchen.co.uk. Please include as much detail in the email as possible and a contact telephone number.

Consumer Protection

We will meet our obligations under the consumer protection laws currently in force in the UK including:

The Trade Descriptions Act 1968, The Consumer Credit Act 1974, The Consumer Protection Act 1987, The Sale of Goods Act 1979 (as amended), The Supply of Goods and Services Act 1982, The Unfair Contract Terms Act 1977 and the 1994 Regulations.

Data Protection & Privacy Statement

We always protect your privacy and we will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and will not reveal any information whatsoever to any third party under any circumstances.

Customer Support and Service

If you need to contact us on any customer support or service issue, please email us at getintouch@kentskitchen.co.uk.

Complaint Procedure

On receiving any complaint, we will respond promptly and take appropriate action without delay. We shall acknowledge any complaint within five working days and endeavour to resolve the matter with you within fifteen working days. If we are unable to resolve the matter within this time, we will notify you and keep you informed of further progress.

Legal Liability

The contract for the sale of goods or services by Kent’s Kitchen from this website shall be exclusively subject to, governed by, construed and interpreted in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction in respect of them and any disputes or claims arising out of or in connection with them. These Terms and Conditions do not affect your statutory rights as a consumer.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Kent’s Kitchen and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
This website and its content are copyright of Kent’s Kitchen.


Content of the Kent’s Kitchen website may not be stored or reproduced in any form whatsoever without the prior written permission of Kent’s Kitchen.